Scaling digital transformation and cloud operations through managed AWS services
HCLTech delivered a structured transformation program for a global, research‑intensive biopharmaceutical company headquartered in the United States, delivering innovative medicines, vaccines, biologic therapies and animal health products. The organization operates across the full life sciences value chain including Research and Development, Clinical, Regulatory, Commercial, Manufacturing and Animal Health.
The Challenge
HCLTech is a strategic AWS Managed Services Provider for this customer, supporting its cloud strategy and operations. While the customer had an existing AWS footprint, the customer initiated a significant expansion and modernization program to support new digital initiatives, increased scale and evolving compliance requirements. This phase represented net‑new scope beyond steady‑state managed services.
The Objective
Key requirements included onboarding and migration of additional workloads to AWS, modernization and refactoring of legacy and COTS applications, redesign of AWS account provisioning following the retirement of a legacy tooling platform, enhanced GxP‑compliant governance and adoption of AWS native services to reduce vendor dependency, improve automation and strengthen operational maturity.
The Solution
HCLTech delivered a structured AWS transformation and expansion program encompassing migration, modernization, platform engineering, governance and managed services.
- Migration and modernization: HCLTech migrated and modernized applications across R&D, pre‑clinical, clinical, commercial, manufacturing and animal health domains. Workloads were executed in defined tranches with clear goals, applying re‑host, re‑platform, upgrade and selective refactoring strategies to cloud‑native and serverless architectures. AWS target architectures were designed to align with application criticality, scalability and disaster recovery requirements
- AWS account provisioning and governance expansion: Following expiration of a legacy account provisioning platform, HCLTech implemented AWS Control Tower and Account Factory for Terraform (AFT) to enable standardized, automated AWS account vending. This introduced centralized governance, security baselines, tagging, logging and compliance controls across newly provisioned AWS accounts, representing net‑new AWS platform capabilities
- GxP‑compliant cloud operations: HCLTech extended Customer’s GxP SDLC framework to newly onboarded and modernized workloads. Security, compliance and audit controls were implemented using AWS native services including IAM, KMS, CloudTrail, Config and automated security validations integrated into CI/CD pipelines
- Automation, DevSecOps and cost optimization: Infrastructure‑as‑Code was implemented using AWS CloudFormation and Terraform. DevSecOps pipelines enabled automated deployments, security checks and compliance validation. Cost optimization measures included resource rightsizing, automated scheduling, AWS Cost Explorer and AWS Budgets
The Impact
- Accelerated onboarding of new applications and AWS accounts with standardized governance
- Improved scalability, availability and operational resilience across additional mission‑critical workloads
- Enhanced GxP compliance and audit readiness using AWS native controls
- Reduced vendor dependency and lower total cost of ownership
- Faster data ingestion, analytics and decision‑making enabled by modernized architectures
- Improved operational visibility, traceability and security posture as AWS usage scaled
AWS Services Used
- Amazon EC2
- Amazon S3
- Amazon RDS
- AWS Lambda
- Amazon Redshift
- AWS Glue
- Amazon DynamoDB
- Amazon API Gateway
- Amazon SQS
- Amazon SNS
- Amazon SageMaker
- Amazon Athena
- AWS Control Tower
- AWS IAM
- AWS KMS
- AWS CloudWatch
- AWS CloudTrail
- AWS Config
- AWS Step Functions
- AWS CodePipeline
- AWS CodeBuild
- AWS CodeCommit
- AWS Secrets Manager
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